Obnoxious Mods

Apparently I am not the only one experiencing ulcers and insomnia because of call centers.

From the article:

Are you frustrated when you called a company and found out that you’ve been routed to an Indian call center?

Well, your frustration’s nothing to what’s afflicting those on the other end of the line: heart attacks, ulcers, and insomnia.

Also from the article, which is from some Telegraph article… :

Miss Aggarwal, an English graduate, said she planned to quit, tired of wishing customers a good morning only to hear: “Oh, I’m through to India am I? Put me through to someone who can understand English, you f****** cow.”

We understand being frustrated. We understand being angry. What we don’t understand is why you’d take it out on someone who is making your daily salary in a month. Why not direct that anger and hated someplace else? Where it is much more deserved. The ones who are hiring these people, overcharging for their service, and skimping when it comes to support.

If you get an Indian call center. Just remember, it could be worse. You could get an American call center being run by Comcast.

For bad call centers and people who dish out (undeserved) insults to the operator:

… from Neatorama